Privacy Policy

1. Overview

This Privacy Policy explains how Metamensaje ("we," "us," or "the studio") collects, uses, and protects personal data when you visit metamensaje.com (the "Site") or contact us. Metamensaje is operated by Metamensaje LLC, a limited liability company organized in Wyoming, United States, with operations in Buenos Aires, Argentina. For privacy matters, the studio acts as the data controller.

By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

2. Data We Collect

Information you provide. When you submit our contact form or email us, we collect the information you choose to share — typically your name, email address, company or project details, and the contents of your message.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical data such as your IP address, browser type, device information, referring pages, pages viewed, and the date and time of your visit. This is collected through cookies and similar technologies (see Section 6).

We do not intentionally collect sensitive personal data (such as health, biometric, or financial account information) through the Site, and we ask that you not submit it through our forms.

3. How We Use Your Data

We use personal data to:

• respond to your inquiries and communicate with you about a potential or active engagement;
• provide, operate, and improve the Site and our services;
• analyze Site usage and performance;
• send you updates or marketing communications where you have requested them or where permitted by law (you can opt out at any time); and
• comply with legal obligations and protect our legal rights.

4. Legal Bases for Processing

Where the EU/UK General Data Protection Regulation (GDPR) applies, we rely on the following legal bases: your consent (e.g., for marketing or non-essential cookies); the performance of a contract or steps taken at your request before entering one (e.g., responding to a project inquiry); our legitimate interests in operating and improving the Site and our business, balanced against your rights; and compliance with legal obligations.

5. How We Share Your Data

We do not sell your personal data. We share it only with:

• Service providers that operate the Site and support our business — for example, our website host (Webflow), analytics providers (e.g., Google Analytics), and form/email providers, each acting on our instructions;
• Professional advisors (such as legal or accounting advisors) where necessary; and
• Authorities or third parties where required by law, to enforce our terms, or to protect rights, safety, or property.

6. Cookies and Similar Technologies

The Site uses cookies and similar technologies to function, remember preferences, and measure usage. Essential cookies are necessary for the Site to operate. Non-essential cookies (such as analytics) are used [only with your consent where required]. You can control cookies through your browser settings and, where available, through the cookie banner on the Site. Disabling some cookies may affect Site functionality.

7. International Transfers

We operate from Argentina and the United States, and our service providers may process data in other countries. Argentina has been recognized by the European Commission as providing an adequate level of data protection. Where data is transferred from the EU/UK to countries without an adequacy decision, we rely on appropriate safeguards such as standard contractual clauses.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy — for example, to respond to your inquiry, manage an engagement, meet legal or tax obligations, or resolve disputes — after which it is deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to access, correct, update, delete, or restrict the processing of your personal data; to object to processing; to data portability; and to withdraw consent at any time.

If you are in Argentina, these rights are provided under the Personal Data Protection Act No. 25.326, and you may lodge a complaint with the Agencia de Acceso a la Información Pública (AAIP). If you are in the EU/UK, you may lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at privacy@metamensaje.studio. We will respond within the timeframes required by applicable law.

10. Security

We take reasonable technical and organizational measures to protect personal data against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us so we can delete it.

12. Third-Party Links

The Site may link to third-party websites or services that we do not control. This Policy does not apply to those sites, and we are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest version. Material changes will be posted on this page.

14. Contact

For any questions about this Policy or your personal data, contact: Metamensaje — privacy@metamensaje.studio